The UAE Ministry of Foreign Affairs has introduced the Emirati Traveller Services Card , a comprehensive digital solution designed to enhance the travel experience of UAE citizens overseas . This one-stop service package ensures Emiratis receive continuous assistance, emergency support, and smart travel conveniences throughout their journeys, reflecting the ministry’s commitment to placing its citizens at the center of its strategic priorities.
TL;DR:
A streamlined solution for UAE citizens abroad
The Emirati Traveller Services Card is a seamless and integrated initiative aimed at providing UAE nationals traveling outside the country with reliable and efficient support. The card is part of a well-coordinated framework that links the ministry’s internal teams with the UAE’s diplomatic missions worldwide, guaranteeing timely care and rapid responses during emergencies. This infrastructure allows the ministry to maintain high operational readiness and effectiveness in managing the needs of Emirati travelers.
Among the key features, the card offers round-the-clock access to emergency assistance via a dedicated helpline reachable at 0097180024. Whether travelers face medical emergencies, legal issues, or require travel advice, they can contact the Ministry of Foreign Affairs’ support team at any time, anywhere. This direct communication channel is critical, especially when local authorities in foreign countries may not be fully equipped to assist UAE citizens.
Comprehensive services tailored for travellers
The card includes access to several vital services designed to simplify travel logistics and increase safety:
Availability and accessibility
Currently, the Emirati Traveller Services Card is issued to Emiratis departing from the UAE’s two main international airports: Zayed International Airport in Abu Dhabi and Dubai International Airport . This strategic availability covers a significant portion of the country’s international travel traffic, ensuring that many UAE citizens can benefit from this service, especially during busy holiday seasons.
Why the Emirati Traveller Services Card matters
The introduction of this card marks a significant step forward in supporting UAE nationals abroad. It reduces the stress and uncertainty that often come with international travel by offering a reliable, fast, and efficient way to access assistance and manage travel-related issues. Whether traveling for leisure, business, or emergency purposes, the card provides peace of mind through its emergency helpline and quick document services.
In addition to enhancing individual safety and convenience, this initiative strengthens the UAE government’s commitment to its citizens, reinforcing their confidence that help is always within reach, no matter where they are in the world. For travelers preparing for their next journey, the Emirati Traveller Services Card is an essential tool, ensuring a safer, smoother, and more secure travel experience.
Emiratis planning international trips are encouraged to obtain the card and share information about this service with friends and family, promoting wider awareness and readiness among travelers. This card is set to transform how UAE citizens navigate international travel, combining technology, support, and government coordination into a unified service that meets modern travel needs.
FAQs:
Q. Who can get the Emirati Traveller Services Card?
The card is available to UAE citizens departing from Zayed International Airport and Dubai International Airport.
Q. What should I do if I lose my passport while abroad?
You can use the card to request a return document, issued within 30 minutes via the Ministry’s support channels.
Q. How do I access the card’s services during travel?
Services can be accessed anytime by scanning the QR code linked to the card or by calling the emergency helpline at 0097180024.
Q. Is it mandatory to register for Twajudi before travelling?
While not mandatory, registering through Twajudi is strongly recommended to ensure quicker support and coordinated assistance in emergencies.
TL;DR:
- New Emirati Traveller Services Card offers 24/7 support and emergency assistance abroad.
- Includes fast-track services like document reissuance, travel advisories, and Twajudi registration .
- Available at Dubai and Zayed airports for UAE citizens traveling internationally.
A streamlined solution for UAE citizens abroad
The Emirati Traveller Services Card is a seamless and integrated initiative aimed at providing UAE nationals traveling outside the country with reliable and efficient support. The card is part of a well-coordinated framework that links the ministry’s internal teams with the UAE’s diplomatic missions worldwide, guaranteeing timely care and rapid responses during emergencies. This infrastructure allows the ministry to maintain high operational readiness and effectiveness in managing the needs of Emirati travelers.
The @mofauae launched the Emirati Traveler Services Card, a one-step solution that provides UAE citizens with a comprehensive suite of travel services. Now available at Zayed International Airport, the card is designed to support Emiratis travelling abroad. pic.twitter.com/oS5TFeTKTE
— Zayed International Airport (@AUH) August 8, 2025
Among the key features, the card offers round-the-clock access to emergency assistance via a dedicated helpline reachable at 0097180024. Whether travelers face medical emergencies, legal issues, or require travel advice, they can contact the Ministry of Foreign Affairs’ support team at any time, anywhere. This direct communication channel is critical, especially when local authorities in foreign countries may not be fully equipped to assist UAE citizens.
Comprehensive services tailored for travellers
The card includes access to several vital services designed to simplify travel logistics and increase safety:
- Twajudi Registration: This service allows Emirati citizens and their families to register their travel plans in advance, facilitating better support and coordination.
- Return Document Issuance: In cases where passports are lost, damaged, expired, or when newborns require return documentation, the cardholders can obtain the necessary papers within 30 minutes.
- Real-Time Travel Advisory: Users can consult an interactive, destination-specific advisory page, offering up-to-date information and guidance to navigate challenges and stay informed throughout their trip.
Availability and accessibility
Currently, the Emirati Traveller Services Card is issued to Emiratis departing from the UAE’s two main international airports: Zayed International Airport in Abu Dhabi and Dubai International Airport . This strategic availability covers a significant portion of the country’s international travel traffic, ensuring that many UAE citizens can benefit from this service, especially during busy holiday seasons.
Why the Emirati Traveller Services Card matters
The introduction of this card marks a significant step forward in supporting UAE nationals abroad. It reduces the stress and uncertainty that often come with international travel by offering a reliable, fast, and efficient way to access assistance and manage travel-related issues. Whether traveling for leisure, business, or emergency purposes, the card provides peace of mind through its emergency helpline and quick document services.
In addition to enhancing individual safety and convenience, this initiative strengthens the UAE government’s commitment to its citizens, reinforcing their confidence that help is always within reach, no matter where they are in the world. For travelers preparing for their next journey, the Emirati Traveller Services Card is an essential tool, ensuring a safer, smoother, and more secure travel experience.
Emiratis planning international trips are encouraged to obtain the card and share information about this service with friends and family, promoting wider awareness and readiness among travelers. This card is set to transform how UAE citizens navigate international travel, combining technology, support, and government coordination into a unified service that meets modern travel needs.
FAQs:
Q. Who can get the Emirati Traveller Services Card?
The card is available to UAE citizens departing from Zayed International Airport and Dubai International Airport.
Q. What should I do if I lose my passport while abroad?
You can use the card to request a return document, issued within 30 minutes via the Ministry’s support channels.
Q. How do I access the card’s services during travel?
Services can be accessed anytime by scanning the QR code linked to the card or by calling the emergency helpline at 0097180024.
Q. Is it mandatory to register for Twajudi before travelling?
While not mandatory, registering through Twajudi is strongly recommended to ensure quicker support and coordinated assistance in emergencies.
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